Residents can now report illegal parking online

Cheshire residents can now report public illegal parking problems online after a trial project in Crewe was given the green light to be rolled out across the county.

Operation Park Safe is a project which allows members of the public to report parking issues online through the Cheshire Police website.

As part of the scheme, residents can upload videos and photographs of offending vehicles to the website where they will be assessed by an experienced traffic officer, who will triage and deal with any dangerous parking offences.

Any minor traffic obstructions or community impact issues will be allocated to the local PCSO or Beat officers to deal with in an appropriate manner.

The operation was piloted across Crewe LPU in January and has now been rolled out force-wide.

What residents will need to do:

  • You will need to provide a written statement about the offence, including the date and time it happened. This can be completed electronically.
  • You will need to provide us with your name, address, date of birth, and contact details.
  • You may be required to attend court if the matter is contested.
  • Do NOT challenge the driver or get involved in confrontation.
  • Do NOT put yourself at risk to obtain a photograph.

What officers will do:

The Roads and Crime Unit will triage the report and will deal with the person responsible. This may include issuing fines or educational courses depending on the severity of the offence committed.

Offences officers will deal with:

  • Vehicles parked on or in a crossing area: This includes the area covered by zig-zag lines.
  • Parking on white lines: People cannot stop or park on a road marked with double white lines, even when a broken white line is on your side of the road, except to pick up or set down passengers, or to load or unload. This includes the pavement or verge.
  • Forcing pedestrians to walk in the road: This includes parking on the pavement where there is not enough room for pedestrians to get past.
  • Parking at/on a junction: Vehicles cannot stop, park opposite or within 10m of a junction.
  • School parking offences: People cannot stop or park on the zig-zag lines or keep clear markings.
  • Parking on a cycle track.
  • Parking a goods vehicle on the road: Vehicles with a maximum laden weight of more than 7.5 tonnes (including trailers) cannot park on a verge, pavement, or any land situated between carriageways, without police permission. The only exception is when this is essential for loading and unloading, but the vehicle cannot be left unattended.

What officers can't deal with:

  • Single and double yellow line offences: These are local authority parking enforcement only.
  • Pavement parking: This is where there is still room for pedestrians to get past without having to go into the road.

To report parking issues as part of Operation Park Safe, visit

Sergeant Russell Sime said "Road safety is always an important issue to members of the public and I'm pleased the pilot of Op Park Safe was successful and it will now be rolled out force-wide.

"Since we launched Op Park Safe in January 2024 in Crewe, we've already received more reports of parking offences in Crewe than we received in the whole of 2023.

"We cannot be everywhere - this initiative relies on the help of active citizens to aid us in making the roads safer. It is also important to note there are some offences which do not come under our control, however we will always try our best to resolve parking issues.

"We hope residents will make use of this initiative so we can all work together to make our communities a safer place to live."

John Dwyer, Police and Crime Commissioner for Cheshire, said: "It's great to see Op Park Safe rolled out across Cheshire so soon after an initial trial. This just proves how effective it is in tackling illegal parking and I hope residents across the county feel even more confident in reporting incidents.

"Making Cheshire's Roads Safer is a priority in the Police and Crime Plan and the county-wide use of Op Park Safe is a great example of the police working closely with residents to make this happen."



Here's what readers have had to say so far. Why not add your thoughts below.

Jonathan Follows
Friday 2nd February 2024 at 10:07 am
So now our policemen and policewomen can spend more of their time in warm offices filling out paperwork whilst CCTV cameras and the rest of us can do their jobs for them.
It's a sad indictment of the way the police has been forced to go - I doubt I'll be signing up to this snooper's charter myself.
Robert Taylor
Wednesday 7th February 2024 at 3:30 pm
Having done a dummy run it is not user-friendly and is the usual click path that leads to illogical dead ends so I doubt it will be used much. GMP use a similar system and that is pants.

The place that a member of the public is most likely to make a report is when out and about when there are likely to be more issues that could be dealt with by the Police in an agile way. This option means more messing around with a computer making statements rather than being on hold to the call centre for hours. An agile report process could be easily done with a smart phone and a simple report app. or a mobile interface that gathers the statement the time and geo-locates photographs required to investigate and respond.
Eric Butterworth
Wednesday 7th February 2024 at 5:16 pm
I agree that parking issues are a problem, but so are idiots with obviously nasty dogs who occasionally walk them off the lead in what are supposedly safe places , this is a big problem nationwide that is not going away and needs to be addressed at least for the safety of young children.
Simon Worthington
Wednesday 7th February 2024 at 8:23 pm
I regularly take a photo of illegal parking blocking the pavement outside a local business. I will now ensure I have the registration in the photo. About 20 in the last few weeks.
Why is a date of birth required?
Chris Neill
Thursday 8th February 2024 at 9:00 am
Great initiative, Wilmslow is blighted with selfish, inconsiderate and anti social parking. People dumping the car across ever shrinking pavements ,grass verges and bike lanes,need training. This might help. It always disappoints to see a young mother, parent or grandparent with a pram have to go into the road to swerve round a pavement parker .
Great initiative.
Richard Mason
Thursday 8th February 2024 at 11:13 am
I for one would love to see the vehicles of repeat offenders be confiscated as I worry that for some of the selfish individuals the price of a ticket is barely a mild inconvenience. Regular problem cars that I see are as follows:
- Black Bentley 2 door - often parks on the pavement on Water Lane heading out of town, someties even appears in the paper doing so.
- Sky Blue Lamborghini - at least 3 times a week I see this parked on pavement, double yellow lines, blocking a corner or doing all 3 near Juniper on Water lane.
- Black Range Rover - often parked / abandoned at the bottom of Grove Street
There are countless ones that block the cycle lane along Manchester Road or block the pavements around Chapel Lane.
Hopefully we can see some improvement going into the summer - the activities of whoever it was that put out traffic cones up Cliff Road last year certainly helped there, maybe this will benefit the rest of Wilmslow.