New Care is first health and social care organisation in UK to receive prestigious HR registration

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New Care, with its Wilmslow Manor care centre on Handforth Road in Wilmslow, is the first health and social care organisation in the UK to receive the ISO 30415 certification from the Centre of Assessment (cfa) for Human Resource Management – Inclusion and Diversity.

The award-winning care home operator has dedicated six months to achieving this prestigious HR registration, initially starting the process last November. The first assessment took place in January and then a full assessment was conducted last month, which included a tour of seven New Care facilities over the course of two days and meeting several staff from all 14 homes both physically and via Teams.

The cfa Assessor, John Mulholland, was extremely impressed with his findings, citing that 'New Care is a well managed, well led organisation demonstrated through a strong leadership team' and 'New Care is regarded as a good place to work as a result of good HR policies and practices, where staff feel very well supported.'

New Care was also applauded for investing heavily in sponsoring staff from overseas, providing extensive packages.

Feedback from New Care staff to the assessor was equally as impressive with 'individual circumstances accommodated' and 'a strong sense of inclusion; the organisation employs individuals from a wide variety of backgrounds and cultures.'

Staff also reported that there are great opportunities for progression and that New Care continually invests in innovative technology and systems that support the team in consistently delivering high quality standards of care.

Helen Brown, HR Manager at New Care, comments: "I am one very proud HR Manager. I have championed this accreditation and have worked extremely hard for the last six months to achieve it. To be the first health and social care organisation in the country to receive the ISO 30415 certification is a testament to the company and the team, who supported me throughout the process and allowed me to push for it way ahead of other organisations. To be formally recognised for inclusivity and diversity is fantastic. We really are ahead of the game!"

Chris McGoff, CEO at New Care, adds: "This is an exceptional achievement and to be the first care home operator to receive the accreditation just shows how forward-thinking and advanced we are as a company.

"We aim to always employ experienced care professionals and are committed to supporting each and every employee on their journey. We want to provide the highest standards of care for our residents and enable them to live their best lives, and to do this we need to continually support our residents, their relatives and our staff. I am incredibly proud of Helen and the whole team."

Part of the McGoff Group, New Care is one of the UK's leading care home providers. Its portfolio of purpose-built 'new generation' care centres is fast gaining an enviable reputation for outstanding care that is second to none. For further information, please visit

Photos: Entrance at Wilmslow Manor care centre, Helen Brown, HR Manager at New Care and bedroom at Wilmslow Manor care centre.