One of town's pharmacies set to close


Pharmacy giant Boots have announced that they will be closing their branch located in Waitrose after deciding not to renew the lease.

A Boots UK spokesperson for Boots UK said "At Boots UK, we continually review our store locations to make sure they are where our customers need us most. We can confirm that we have taken the decision not to renew the lease on our store on Church Street, Wilmslow, and the store will close on 29 April 2017.

"We are actively talking to all of our customers to highlight our nearby store on Grove Street, Wilmslow, where they are able to pick up any prescriptions, access Boots pharmacy services and find their favourite Boots products."

The company also confirmed they are working with staff to relocate them to other Boots stores in the area.

Boots, Waitrose


Here's what readers have had to say so far. Why not add your thoughts below.

Nick Jones
Wednesday 1st March 2017 at 5:45 pm
Sad , very convenient to use and lovely staff, No doubt Grove St store is next to make way for the Handforth Dean site ( @ old BHS ).
John Swinbourne
Wednesday 1st March 2017 at 6:39 pm
The decision not to renew the lease at Boots on Church Street Wilmslow, we feel, is most inconsiderate. For us to 'hike' up to the branch on Grove Street is totally unacceptable. Not just us, but elderly people who are unable to access the Grove Street branch will find this closure enormously difficult. Customers who shop at Waitrose find the convenience of not having a pharmacy within the supermarket extremely inconvenient. Disappointed is a great understatement.
Clive Cooksey
Wednesday 1st March 2017 at 6:52 pm
Disgusting. I have walking problems and it was easy to pick up my prescriptions as I could use the Waitrose car park. Now it is a gamble if there is an empty handicapped bay out of the four available near the Grove St shop. I am still able to make it to the chemist, and would not want to ask for delivery and thus deprive someone else of the service. Shame on you Boots, all in the name of profits. It would make the founder spin in his grave. I hope another chemist takes the Waitrose concession. I will certainly use it.
Angie Thorpe
Wednesday 1st March 2017 at 8:06 pm
We have 3 Well pharmacies in wilmslow 2 attached to the surgeries .. please use them whilst visiting your GP..
Luke Baker
Wednesday 1st March 2017 at 10:36 pm
With a boots litterally two minutes walk up the road and a brand new one located at handforth dean (with loads of parking) this isnt as bad a decision as people are making out.
Anne Greenhalgh
Thursday 2nd March 2017 at 1:04 am
Really sad and disappointed that Boots have not renewed their lease with Waitrose. My family have used that pharmacy for a long time, the staff are lovely & helpful and I really felt connected with them! It is much easier parking on Church Street or Waitrose car park. Parking near Grove Street is almost impossible as the service road near Tesco Express is now filled with diners at Cibo and I refuse to pay for parking just to pick up a prescription.
Bad choice Boots! I work on Chapel Lane so am considering changing to the chemist there.
Carol Chadwick
Thursday 2nd March 2017 at 6:04 am
The best pharmacy in Wilmslow with delightful, helpful staff. Go into the main Boots and they seem to say 15 minutes wait as a matter of course. As for Well, been in two of them (on several occasions) and thought I was never going to leave. The main difference seems that the Waitrose branch wants to help the customer, the others most certainly do not.
John Mills
Thursday 2nd March 2017 at 12:42 pm
Shame, the best service from any of the town's pharmacies. I have been happy to walk past most of the other ones because the service at the Waitrose pharmacy is well ahead of anywhere else. Let's hope that the staff are relocated to Grove Street to improve the service there! Or even better would be to move them en-block to Kenmore where the service is terrible!
Sally Hoare
Friday 3rd March 2017 at 7:13 pm
We have had excellent service from the Fulshaw Pharmacy (part of the Well group) on Chapel Lane. There is parking directly outside.
Kelly Moses
Saturday 4th March 2017 at 9:35 am
This is bad news. The Pharmacists and staff at Boots Waitrose are very helpful and knowledgeable about health matters. At a time when GP and A&E services are stretched we are all being encouraged to take advice from our local pharmacy. That is exactly what we have done on many occasions and we have valued the guidance we received.

Aside from this how many other pharmacies in the area are open seven days a week, and till 8pm on Monday - Saturday? None. For those of us who work full time, we cannot get to Boots on Grove Street during opening hours (9am - 5.30pm) so Boots Waitrose is a valuable resource, with on-site parking too.

We are patients at Kenmore Medical Centre. Whilst the pharmacy there is generally open till 6.30pm on weekdays, there is no late provision or weekend opening. If the surgery is open beyond 6.30pm the pharmacy does not match the hours, so what is the point of having an on-site pharmacy that is closed?
Sandra Cox
Saturday 4th March 2017 at 4:46 pm
Kelly - It maybe that Boots at Handforth Dean will have late opening hours though getting there through the bypass evening traffic will tests one's patience. Can only hope any medicine is not needed in a hurry!
Elaine Kinghorn
Saturday 4th March 2017 at 8:41 pm
I currently work at the store that is to close ive been there16 years and will be sad to move. We have some fantastic customers who we have built up a great relationship with. I need to add that the new boots that is to open at the end of month will not be doing nhs prescriptions. They will be doing lots of services and private scripts . Boots on grove street will be having a refurbishment very soon and i hope to see many of our lovely customers there in the future. Grove street open 7 days per week.
Lucy Allen
Sunday 5th March 2017 at 3:00 pm
So where is there a chemist locally that opens evenings? Not good this day and age especially as the doctors tend to stay open later on certain evening but there is no where to get your prescription from after 6.00 !
Sandra Cox
Sunday 5th March 2017 at 5:19 pm
On the Tesco website, it says the pharmacy at Handforth Dean opens from 0900 until 2100 six days a week and from 1000 until 1600 on Sundays. This may be out of date, but is worth checking.
Dave Cash
Monday 6th March 2017 at 1:53 am
Lucy, there are several Pharmacies open after 6pm within 5 miles of Wilmslow and some Pharmacies offer a daytime delivery service.

for info
Lucy Allen
Tuesday 7th March 2017 at 2:36 pm
Hi guys thanks for your reply , I went once to get a prescription from tesco handforth dean only to be told they don't do nhs prescriptions just private ones ? There is only two others that say they open after 6 and one shuts at 6.30 and the other is boots on church street ? Where is that , the rest are medical centre which I thought didn't have a pharmacy ie kenmore unless it has changed and I've not realised only other ones on the list are cheadle hulme which is to far
Sandra Cox
Tuesday 7th March 2017 at 2:53 pm
Lucy - I have just done some detective work on the 'phone.

Tesco at Handforth Dean say they do fill NHS prescriptions as well as private ones now. Kenmore have a Well Pharmacy which opens from 8.30am until 6.30pm Monday to Friday inclusive.

The Boots on Church Street is in Waitrose, has store opening hours which is very convenient but unfortunately is closing at the end of April.
Jane Roff
Tuesday 7th March 2017 at 4:59 pm
What concerns me is how many, like the staff at Waitrose on Church Street, are actually able to act as 'prescribing pharmacists' with the ability to prescribe 'prescription only' medication for an agreed list of conditions? Thus if you are ill at weekends, you will be able to be treated with a short course of antibiotics for example, instead of just 'over the counter' items.
I do know to my cost (!), that this facility is not available in all supermarket-based pharmacists out of surgery hours in other areas of the country and is a valuable asset.
Carol Chadwick
Wednesday 8th March 2017 at 7:03 pm
The Well pharmacy on Chapel Lane is, like the one in Kenmore, closed on Saturdays. Rather remarkably it also closes between 1pm and 2pm each day.
Lucy Allen
Wednesday 8th March 2017 at 8:32 pm
Thankyou Sandra good to know tesco now do the nhs prescriptions X
Dave Cash
Thursday 9th March 2017 at 2:10 am
I was unaware that an Accredited NHS Dispensing Pharmacy can refuse a Private script, though the Dispensing fee may exceed the NHS prescription charge.
Any Dispensing outlet requires a qualified Pharmacist in attendance before more than GSM drugs can be legally dispensed/advice given by other unqualified staff.
Gill McCamon
Monday 13th March 2017 at 2:13 pm
"Go into the main Boots and they seem to say 15 minutes wait as a matter of course"
They received my electronic prescription a week ago and it is only just ready! Apparently that is normal. Seems I now have to add a week and make sure I order early in the week to be able to collect on the Saturday/Sunday over a week later.