Trading Standards take to the streets

Working in partnership with Cheshire Police and the Environment Agency, Trading Standards have been pounding the pavements of Cheshire East, tackling doorstep crime.

Patrols were carried out in Wilmslow as well as Macclesfield, Knutsford, Crewe, Nantwich and Congleton - all places where there have been incidents of doorstep crime.

Trading Standards officers conducted spot-checks at homes where it was obvious work was being carried out. Traders were checked to ensure they were following current legislation and the householder was asked if they were pleased with the work and if they thought they had been treated fairly.

Officers, along with Cheshire Police, also stopped a number of trade vehicles to check their compliance with regulations. Offences which breached legislation included not having the correct licence to carry waste materials and being unaware of the need to offer a cancellation notice to customers, also known as the 'Cooling-off period', when a contract is signed or agreed away from a trader's business premises.

Those who had been repeat-victims of doorstep crime were visitied by officers to see how they could be helped further, many of whom had been the victims of distraction burglaries or pressure-selling. In addition to this, newspaper ads and telephone directories were checked to make sure those which carried an official logo of an approved trade body were genuine.

Cheshire East Councillor, Rachel Bailey, Cabinet member for safer and stronger communities, said: "This is yet another excellent example of how we can help local residents through successful partnership working . For me, this is evidence of Trading Standards' commitment to protecting Cheshire East's consumer needs, promoting safety and security both in the home and in local businesses.

"No one in Cheshire East should have to put up with pressure-selling on their doorstep, which in some cases has involved a trader entering a person's property against their will.

"My thanks go to the Trading Standards team, Cheshire Police, the Environment Agency and to the local residents who took the time to report rogue traders to us.

Any Cheshire East business that would like further information on current legislation or anyone with concerns about local traders should contact Consumer Direct North West on 08454 040506.

Tags:
Cheshire East Council, Trading Standards
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