Future of Artisan Market still up for discussion

artisanmarket

Wilmslow Town Council has confirmed that discussions are still ongoing regarding the future of Wilmslow Artisan Market following a request from a Wilmslow resident to return the Artisan Market to a Saturday.

Dr Deborah Slade wrote to the Council following her visit to this month's market saying "I went to the market in Wilmslow on Sunday and was saddened to see the state of it. I go every month even though it is a lot more inconvenient now that it is on a Sunday. There were significantly less stalls and many fewer people there.

"When the market was on a Saturday there was a real buzz about the town. This was not there at all on Sunday. I believe the day was changed due to protests from shop owners saying that it took away their trade. There was also an argument to say that opening on Sunday would give them an extra day's trading. There were no shops open on Sunday.

"The market is slowly dying, diminishing every month and soon it will be gone unless something is done. It has been on a Sunday for 6 months now and it is much less successful in every way. People like me do not wish to shop on a Sunday. I have other things to do such as spending time with my family. The day needs to be changed back to Saturday."

Dr Slade requested that the market be added to the next agenda for the Town Council meeting, adding "It is your responsibility to see that the market remains strong and viable. It is also your responsibility to represent the residents of Wilmslow, not just the shop owners. I believe that the majority of people in Wilmslow would like to see the market return to Saturday."

Cllr Martin Watkins, Chairman of Wilmslow Town Council, referred to the correspondence during the Town Council meeting on Monday, 21st July, although he did not include a specific agenda item on the Artisan Market "as we currently have neither news to report nor the authority to make a binding decision".

Cllr Watkins responded on behalf of his colleagues, saying "Your email highlights the challenges faced by the Artisan Market since it moved to a Sunday in November 2013 and the views expressed by many residents in recent months. The reduction in visitor numbers and recent press coverage has led to a large numbers of residents making contact with the Town Council over the past few weeks regarding the future of the Market.

"The communications received have in the main favoured a return to a Saturday market. However this has by no means been the unanimous view.

"Whilst the Town Council has been involved in facilitating discussions and quantifying the extent of trader opinion following disputes in the town, its involvement was only at the request of market organisers, local established businesses and Cheshire East Council. Wilmslow Town Council has never had any responsibility for the operation of the Artisan Market.

"The Artisan Market is a private market (and a private business) run with the permission of Cheshire East Council. At its heart, the current controversy stems from a fundamental disagreement from one type of business with another. It is the responsibility of those businesses to resolve the matter themselves.

"In response to the bad feeling that was being generated between town centre business owners and the market, the Town Council commissioned a survey of town businesses which showed that those businesses which held a view over the timing of the market were, in the majority, favouring Sunday. The information gathered was passed to Cheshire East Council and the market organisers as a piece of professional, independent, quantifiable evidence to aid the decision making process. Note please that this was a survey of the businesses involved and not a survey of public opinion which was, in any event, not difficult to gauge."

Cllr Watkins added "You highlight in your email the responsibility of the Town Council to represent the citizens of Wilmslow not just the shop holders. However the occupancy of town centre shops and the health of the permanent retailer economy has implications for us all as indicated by the plethora of comments made online each time a local business closes its doors. To ignore the concerns of businesses when they indicate that the market is hurting them would be irresponsible and I offer no apology that the Town Council helped to quantify this opinion. Moreover, since the inception of the Artisan Market, Wilmslow Town Council has voiced its support on many occasions which demonstrates an even-handed approach.

"Over recent weeks representatives of the Town Council have continued to participate in meetings with Cheshire East Council and interested parties in order to try and encourage the business community towards a workable and long term compromise which meets the aspirations of all of our communities, residents included. By definition, compromise means that not all will be happy by the outcome. A certain amount of progress has been made and further meetings are planned."

Wilmslow Artisan Market was launched three years ago to bring diversity and ambiance to Wilmslow, to offer something a bit different to what can be found on other high streets and support local businesses. However a large number of retailers called for the market to be switched to a Sunday as it was having a detrimental effect on sales on their busiest day of the week.

As a result, Wilmslow Town Council commissioned an independent research company to assess the impact of the Wilmslow Artisan Market and, having consider the results, it was decided that future Artisan Markets in Wilmslow will be held on a Sunday. The first Sunday Artisan Market was held in November 2013.

Denise Valente, organiser of the Wilmslow Artisan Markets said "There have been a series of regular meetings with Wilmslow Town Council and Cheshire East Council over the last few months - all trying to come up with a solution to 'save' the market and provide a solution that will benefit the majority, both shop keepers and visitors. Because the event impacts on such a huge cross section of people it is not an easy compromise to find and that is why it has taken so long. Neither I, nor the WTC or CEC want to make any changes that will be detrimental and so lots of components need to be considered.

"When the market was moved to a Sunday in November of last year I had hoped that it would provide a platform for the retail environment to capitalise on the increased footfall that it would bring to an otherwise quiet trading day in Wilmslow. I hoped that retail would open and this in itself would provide our visitors and the shops with a thriving 7th trading day. With shops open as well as our event, shopping patterns may have adapted to Sunday and all would have been good.

"The reality has been that very few additional shops have opened on the Sunday and those that did have found that the additional costs associated with this have not been supported by additional takings as the number of visitors has been far lower than what we experienced on a Saturday, and so many have taken the decision not to open anymore.

"This leaves us in a difficult position as the event is now the only 'main' draw and on its own it has not been able to change sufficient peoples habits. Sunday in Wilmslow is historically a time for families, sporting clubs, relaxing, Sunday roast, church etc, most shopping has been done. We are finding many regular visitors cannot make the market on a Sunday due to poor bus services or other commitments. Our visitors on a Saturday used to combine the shops/restaurants and the market as a day out, browsing the market and picking up their essentials from the retailers. Now if they need something from a high street store on a Sunday they have to make the journey elsewhere at the expense of missing the market."

Denise added "The concept for this event was to enhance what our town had to offer, providing something that brought people back into the town who previously shopped elsewhere. It was to add vibrancy and buzz and bring back the times when people bumped into friends on the street and could meet the people who lovingly produced or sourced the goods they sold.

"I feel very strongly that the Artisan Market is a huge asset to Wilmslow and hope that it continues to thrive moving forward."

What's your views on Wilmslow Artisan Market? Let us know via the comment box below whether you would like to see the Wilmslow Artisan Market continue and, if so, whether you would like it to be held on a Saturday or Sunday in future.

Tags:
Wilmslow Artisan Market, Wilmslow Town Council
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Comments

Here's what readers have had to say so far. Why not add your thoughts below.

Charlie Cook
Tuesday 22nd July 2014 at 1:37 pm
We try to go to every market, but agree with those that say it is just not the same going on a Sunday. Before the market, we rarely went into Wilmslow at all, and the market gave us the impetus to go in. We often then pottered around the shops. However, since the move to Sunday, as hardly anyone is open on a Sunday, we haven't spent anything in town at all.
Beatrice Turler
Tuesday 22nd July 2014 at 1:42 pm
I totally agree with the points made by Dr Deborah Slade and have, I think, previously commented on this site to the same effect. I also agree with Denise Valente's comments. Despite my disappointment when the market was moved to Sunday, I did in fact intend to support it nevertheless, because I think it is such an important asset to the town. But it just "didn't happen" - I always seem to be doing other things on a Sunday. Saturday is the day when I do my shopping, and planning for the weekend. Sunday is just too late.
Diane Walker
Tuesday 22nd July 2014 at 2:41 pm
I agree wholeheartedly with Dr Slade. We also try to go to every one, but since the change to Sunday, we have found that 1) it doesn't have the same buzz because of negative footfall and hardly any shops open and 2) we have many other things which we like to do on a Sunday. I find it difficult to believe the attitude of the businesses regarding a Saturday market affecting their takings in a negative way? When we used to go to the Saturday market, we always ended up spending money in the shops, as did many others because I commented to my husband on many occasions, how busy the shops were and they must be pleased. People who don't normally shop in Wilmslow come to the market, so surely it must be of benefit to the shops? Maybe they wouldn't have had a good day anyway on that Saturday if the market wasn't there? Let's get the buzz back in Wilmslow and bring back the Saturday Artisan Market!!!
Barry Stafford
Tuesday 22nd July 2014 at 2:51 pm
Having been a very successful retailer/businessman.It was obvious the move to Sunday was a disaster. In the 6 months of changeover I have walked through twice,on a Sunday.Took some friends from Halifax ,we spent nothing,and was very disappointing. Brick business, cannot afford the overheads, to open for 6 hours, on a Sunday.Besides it is a rest day for many retail staff .The usual cafes ,eateries ,coffee shops ,opened any way.Also some of the shops that have closed down, have chosen the wrong sites,or poor products.It was inevitable,they could not make a living..The market was only one Saturday in four. How can a retailer open 6 days a week,possibly say the market spoils their trade. Its pure rubbish and a bit of snobbery.
James Hanson
Tuesday 22nd July 2014 at 2:58 pm
I visit both the Knutsford and Wilmslow markets - and one thing recently really made me think why the Market does not work in Wilmslow on a Sunday like it does in Knutsford

I bumped into a friend at the Knutsford market and they said they had come to Knutsford for a walk round Tatton Park, seen the market was on and decided to have a look round.

Wilmslow is not a Sunday destination for a large number of people like Knutsford is.

Its time shopkeepers realised the massive marketing opportunity the market brings to the whole town, it doesn't take much to get our from behind your counters and interact with the people passing by on market days, who are not regular visitors to the town and maybe get some new customers.

If you are now sure how to do this - ask the Chamber of Commerce or the many business groups in the town - they will help you.
Mark Russell
Tuesday 22nd July 2014 at 3:28 pm
I couldnt care less what day its on, there are clearly higher people at play here for the market being moved. However, one thing that shouldnt happen is £,000's more being spent on useless reports on a 50/50 question. Either have it on a saturday or a sunday and get on with it. The old excuse of people going to church doesnt work anymore either, anybody seen the attendances at churches over the last 10/15 years? The simple fact is, if shops dont open people wont go out to a few simple market stalls on their own, hence why its failing.
The council are there to make decsions, so people should make their voices heard to their local counceller and then they make a decsion. If people dont like that decsion, thats what elections are for.
Alistair Yates
Tuesday 22nd July 2014 at 4:16 pm
I much preferred the Artisan Market on a Saturday. I use to go with family and friends and I agree that it had a much better buzz about it than the odd Sunday that I've been. I also bought more and stayed for longer.

I cannot believe that the local businesses are suggesting it is a bad for business to hold the market on a Saturday. I mean, I haven't seen the survey of the businesses that was undertaken but I assume that they must have had to demonstrate, in financial terms, the impact that the Saturday market was having? Can it really have been that detrimental on only one day a month?

Unfortunately, as is their way, I have a strong feeling that both Council's will embark on a process of more strategies, surveys, meetings, sub-committee's and steering committee's, without making a decision, until it's too late.

I hope I'm proved wrong and they move it back to a Saturday.
David Pearce
Tuesday 22nd July 2014 at 7:18 pm
FACT – Unlike Knutsford, Wilmslow is NOT a touristy town centre to which non local population would routinely gravitate towards on either a sunny summer or rainy winter Sunday.

This FACT is also recognised by many Wilmslow town traders/shops, who duly stay shut on Sundays.

FACT – Wilmslow lacks a critical mass & concentration of local population like that of Macclesfield being in easy striking distance to sustain the relative success of the Treacle market.

FACT footfall for the Sunday market keeps falling which ensures a final & sad scenario that a Sunday artisan market in Wilmslow will finally fail.

FACT this failure can only be avoided by reviving the proven success in popularity of a Saturday held artisan market – end of!!
Diana Hutchison
Tuesday 22nd July 2014 at 8:02 pm
It was originally stated that the market would be moved to Sunday on a trial basis. It is quite obvious that the trial has not worked and this is killing what was a great asset to Wilmslow. It is surely time to move it back to Saturday when it gave the town a real buzz. Everyone seems to agree that they have done their weekend shopping by Sunday. Just how many retailers complained and what proof was obtained for their complaints? Most retailers I have spoken to do not support the finding that it affected their trade. Do we have the percentage figures of those who complained ? Please return the market to Saturdays. It was the best thing that happened to Wilmslow for years.
Robert Quayle
Tuesday 22nd July 2014 at 8:26 pm
As with other comments and with those who have commented on this matter previously I believe public opinion would favour a return to Saturday. I believe the market will cease to exist in a few months if it remains on a Sunday. I fail to see how the huge increase in people in Wilmslow on a market Saturday did not benefit existing retailers but if that really is the case then move the market to the Alderley Road service road or to the Leisure Centre car park. But by whatever means, find a solution of lose the market.
Steve Kennedy
Tuesday 22nd July 2014 at 9:48 pm
Like many, i get concerned about this. I have lived in Wilmslow for over 25 years and have had a business in town for 14 years. I try to do my bit, to promote the town, to help deliver innovative projects, to support others striving to do things for our town. I've delivered and supported the delivery of 2 great Motor Shows,i supported the introduction of the market, i've supported 4 years of Scarecrow festivals, i've supported our fabulous Britain in Bloom entries, i feel reluctant sometimes to say that even that event, doing the edible entry, was my idea. But proudly, i think i do my bit. However on the markets future i am not really consulted, and i have not been included on the surveys... kinda baffled by that. If i havnt been surveyed, who else hasnt? For the record, and no suprises, i want it on a saturday. And if there is a survey, id like to be included, otherwise i just might give up on all this stuff. The town will tick along without me, and as individuals sometimes the difference you make is very, very short term.
Kath Foster
Tuesday 22nd July 2014 at 11:06 pm
I am really shocked that someone like Steve hasn't been consulted. I just assumed as a stalwart of the village his view would be taken on board. I loved the market on a Saturday but it just doesn't suit the family on a Sunday - it's our only day off.
Jenny Gliksman
Wednesday 23rd July 2014 at 11:33 am
As one of the retailers who felt Sunday would be a good move for the Market and the town I now feel that most of the retailers who complained bitterly in the run up to changing from Saturday to Sunday have really let us all down. I do open on Sunday when the market is on and some days are good and some not so good but it was a commitment I campaigned for. I still feel that the market organisers have an extremely good deal in not having to contribute a single penny to the council for use of land, services etc. but they do a great job and to be honest if it comes back to Saturday the people who failed to take the opportunity to open on Sunday and bring the town to life have only themselves to blame.
Alistair Yates
Wednesday 23rd July 2014 at 2:32 pm
For anyone interested in reading the results of the survey of local businesses that prompted the Council to move the market to a Sunday, see the below, it makes for quite interesting reading and I can't believe that the decision was made based upon the results of this alone:

http://bit.ly/1msssYX
A few key points:

1. Businesses as far as Summerfields have been included in the figures;
2. Over 222 businesses were apparently included in the survey. On this basis, I can't understand why Steve Kennedy wasn't consulted;
3.70% of businesses in the vicinity of the market claimed that a Saturday market had had either a positive impact or no impact on them at all;
4. The number of businesses who wanted the market to be moved to a Sunday were actually in the minority (45%);
5. The rationale for the move was to "remove the negativity" associated with the Saturday market irrespective of the fact that the figures show that the majority of businesses felt the positive impact of a Saturday market, or stated that the effect was neutral.

What is clearly missing from the Council's decision making process is the fact that no-one bothered to undertake any kind of survey regarding the impact of the move on the Market itself or upon the residents that use it.
Steph Walsh
Wednesday 23rd July 2014 at 6:23 pm
Oh dear me, conclusions of the so-called study... moving the market to a Sunday would reduce much of the negativity. Sure, and it will also kill whatever is left. Honestly, am I the only one to go around a dead Wilmslow? Am I the only one with eyes here? You really do have to ask yourselves how such a select few can have such an influence on one single day a month. Well, enjoy your dead town.
Sally Hoare
Thursday 24th July 2014 at 8:48 pm
Alistair Yates figures from the survey are stunning. If businesses in Summerfields and Chapel Lane were included, then no wonder some said the market had a negative effect. This is why Peter Herd took a stall to advertise their business out of the town centre.
I try to visit on a Sunday but more often than not it has to be a flying visit on the way somewhere. I loved the Saturday market when I could browse the shops and market together. We often took friends with us and they were so impressed with our town- not any more. I VOTE FOR SATURDAY.
Mark Goldsmith
Thursday 24th July 2014 at 10:09 pm
Just when you think Wilmslow Town Council can't get anymore pointless, they go and prove you wrong.

Frankly they dont seem to have the first clue what their role is supposed to be in the development of our town. They splurg £2 grand on a pointless survey, make a really bad call in moving the date of the market and now twiddle their thumbs while the biggest crowd pulling attraction we have ever had now flounders.

Can anyone please tell me why we need WTC?
Donald Patterson
Friday 25th July 2014 at 11:22 pm
Do you not think that the market has now just ran it's course??? why would you want to keep going back month after month to see the same old stuff, how much home made Jam and Cup Cakes does everyone want to buy?? oh and over priced garden ornaments?? I personally stay away from the town regardless of whether it's on a Saturday or Sunday, the only reason it's busy is because out of town people flock in for a wonder round, buy a coffee and pick up a cheap jumper from a charity shop and with these being shut on a Sunday, none of these people bother coming.
Simon Worthington
Saturday 26th July 2014 at 8:25 am
A few contradictory and confusing comments. If people didn't want to shop on Sundays then the malls, large stores etc. wouldn't be clammering for all day opening. Visit Wilmslow between 11am and 1pm any Sunday and view the traffic. It is busier than any weekday with the population off to worship at the great God retail.
Many years ago Grove Street was rightly or wrongly pedestrianised to remove the traffic and aid the retailers not to provide a large site for micro businesses which choose for various reasons not to fund bricks and mortar. Greedy landlords and even greedier Governments and councils have milked retail ceaselessly for many years and now with the incarnation of internet shopping vast areas have succumbed to desolation. For confirmation visit the A6 Hazel Grove, Altrincham, Oldham, Preston etc.
The market is only viable with the symbiotic relationship with it and the retail outlets but the retailers see it as one way traffic (pun intended). The market would fail if moved away from the shops and the shops (not including coffee shops, charity shops etc.) don't want it on Saturdays. Simples.
Helen Troup
Saturday 26th July 2014 at 1:45 pm
Thank you Alistair Yates - that survey is quite revealing. As someone who as conducted surveys, complied and analysed results to input into Government consultations I am quite alarmed by the apparent bias and lack of balance in the presentation of the results.

I note the company who did this seem to know what they are doing but it does look to me that their brief must have been biased . So sweeping statements are made such as "Given the previous charts, it is not surprising that the majority of outlets would prefer the Wilmslow Artisan market to be held on a Sunday" which is hardly as balanced representation of the data.

In addition if you start working out what these percentages actually mean the case seems even less clear cut:

18 businesses in the immediate vicinity claimed a negative impact (and there is no attempt to explain what that is, - on a Saturdays' takings, over a six month trading period, do you mean any negative impact at all or only a significant one and so on);

23 in the immediate vicinity claimed a positive impact and 18 no effect - ie 41 businesses in total;

In the local area 32 claimed a negative impact and 83 either a positive impact or no impact (38 positive);

Further away the negative impact is reported by 12 and no impact or positive by 23.

So in total we have 62 v 147 who report a reason to overturn the status quo. That is a significant minority but hardly an overwhelming case for change.
Angela Kapoor
Sunday 27th July 2014 at 10:23 am
On the basis of readers' comments in response to this article, and those in response to the 'Move it or Lose it Article' I posted on this site a few weeks ago, Wilmslow residents are again sending out a very clear message to CEC and WTC that they want a Saturday Market.

Why was public opinion not taken into account when such a crucial decision was made? The survey should really have acknowledged at the outset that its purpose was to determine the views of 1 stakeholder group in this debate: town centre retailers. In making a decision, WTC/CEC should then have taken into account not just the formal survey findings but also the views of the 2 other key stakeholder groups concerned: residents and market traders, which could be more easily determined. Cllr Watkins acknowledges that "public opinion was not difficult to gauge" - why was it ignored then?

There is no doubt in my mind what the residents want but we need to be looking at a bigger picture too i.e. what is in the best interests of Wilmslow as a town and a community, not just now but going forwards well into the future. Analysed in these terms, the market debate is not simply one stemming from a disagreement between the permanent retail community and market traders and is not something which is simply the responsibility of those businesses to resolve. It is the responsibility of CEC and WTC to make decisions on what is best for the town taking into the account the views of the community as a whole - they seem to be avoiding making a difficult decision here.

Investing in new signage and flower displays, creating a town centre that is more attractive to visitors is great - but all rather pointless if we've got no visitors to impress! The Saturday market was so important because it put Wilmslow on the map. It didn't just provide micro business owners with the opportunity to retail their artisan produce to local residents; it was the town's opportunity to show off - to give visitors something to talk about, tweet about etc. Wilmslow is not ordinarily a buzzing place - but if we put on a fabulous display once a month then visitors remember the town as something more than it is - and ultimately over time as those visitors return on non market days it has the chance to transition into a place that is somewhere to talk about 365 days of the year. When the market was on a Saturday, that was the day we arranged for visitors to come and stay because we felt proud of the town. I have a brother and a brother in law, both in their early 30's and living in London with large disposable incomes. I liked to think that on their way back down to London after seeing the Saturday Wilmslow Market they might ponder what their life could be like outside the Capital and conclude that Wilmlsow might be 'the' place to live.
Colette Evans
Wednesday 13th August 2014 at 5:54 pm
I'm a stall holder at the artisan market and truly do appreciate the concerns of all involved. I'm a potter who makes all my own work and love talking about the craft to anybody who is interested and feel great when my work is bought, I love the market in Wilmslow not only the town but it's customers. My stall is next to Wentworth jewellers who have a stall and are retailers also in wilmslow we have a fantastic relationship and I'm always promoting his shop and work at the various other markets I attend. I would have no problem in having in having a similar relationship with other retailers in wilmslow as the market travellers to other areas we spread the word of great towns and the fantastic relationship with them, this is done through chatting to are visiting customers who ask what other markets we attend etc etc and people like to visit vibrant exciting friendly towns. There is too many big ostentatious unfriendly shopping malls. Please let's us all work together to provide Wilmslow with a vibrant Saturday trading day as it DOES MATTER !!