Boutique owner calls for more support for independents

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The owner of an independent fashion store, which has closed down sixteen months after opening its doors in Wilmslow, is calling on the Town Council and Cheshire East Council to support local independent businesses.

Jason Lyons opened Boutique Babylon at the top of Church Street in November 2011, selling mainstream fashion at affordable prices.

However, with rent at £21,000 a year plus £6000 in business rates for a 400 square feet unit, Jason questions "How can any business in Wilmslow work?"

Jason explained "I got £18 a year small business rate relief and Cheshire East Council wanted to charge me £1500 a year to have a bin collected from the shop.

"We never had any Xmas lights on Bank Square, at Xmas everyone thought were we were shut, and when it snowed the Council never cleared the snow. They did on Grove Street, why? Second class springs to mind!"

Jason, who was born in Wilmslow, has worked in the fashion industry for over 20 years and used to manage 'The Works Clothing Company' on Alderley Road.

Boutique Babylon was inspired by his daughter Poppy, whose name appeared on the shop sign, and was aimed at the mid-market - with prices starting from £25 to £30.

Jason Lyons announced he had ceased trading on Facebook this week describing the experience of running Boutique Babylon as a fantastic but very challenging journey. He also called on Cheshire East Council and Wilmslow Town to look after independent traders otherwise they won't survive.

Jason said "This year has been very challenging in Wilmslow, rates were terrible, no rate relief and not enough footfall to make it pay.

"We're really disappointed to have to of closed and we would like to thank our customers for their loyalty over the past 16 months."

He added "Wilmslow Town Council needs to act quickly to ensure they keep their independents. Otherwise Wilmslow will end up like to Altrincham."

Tags:
Boutique Babylon, Church Street
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Comments

Here's what readers have had to say so far. Why not add your thoughts below.

Rob McCall
Tuesday 9th April 2013 at 2:11 pm
Sad to see another independent shop disappearing from the high street. When only huge chains like Costa coffee and Paperchase can afford to occupy town centres, what has Wilmslow got that any other high street doesn't have to offer?

Whilst the small business rates scheme is not something I would ever like to see removed, it could be so much more comprehensively developed to specifically support small businesses when first starting up and in their early years. Farcical discounts of £18 are more of an insult than a help.
Drew Donaldson
Tuesday 9th April 2013 at 2:56 pm
Tragic. I wonder how these costs compare with similar sized retail outlets in Macclesfield? My dearest friend, now sadly departed, always told me the council set favourable business rates in Macclesfield as they wanted to build up Macc as THE shopping town in East Cheshire. He couldn't be right could he?
Stuart Redgard
Tuesday 9th April 2013 at 3:59 pm
I too am sad to see another independent fail. However, I do not agree with some of the points in the article or in the comments.

Neither Wilmslow Town Council or Cheshire East Council are involved in determining business rates. See http://bit.ly/14UnGK8

Cheshire East Council administers business rates (ie collects etc) on behalf of central government (Westminster)

Small business rate relief is again administered by Cheshire East Council on behalf of central government (Westminster).

Rent is set by the property owner.

What exactly do you believe that Wilmslow Town Council or Cheshire East Council can do to help?

The report also states that ""We never had any Xmas lights on Bank Square, at Xmas everyone thought were we were shut". I recall attending the 2012 Wilmslow Christmas Light switch on organised by WTC and which was held in Bank Square. WTC also paid for the Christmas tree and the lights and wrapping of several trees in Bank Square. It's the business's responsibility to attract customers to their store by window dressing etc. Was the store open on the night of the christmas light switch on? I specifically walked down Grove Street on that night to see what business were open.

My recollection was that less than 20% of them were open. WTC organised an event to attract shoppers into Town. If the business's don't take advantage of these opportunities then that's their failing not WTC's.
Rob McCall
Tuesday 9th April 2013 at 5:17 pm
I didn't specifically mention that Cheshire East were at fault for the measly amount of discount offered as an 'incentive'.

Whilst CEC are not 'at fault', there a few incentives offered to get people spending in the town centre. All parking in Wilmlsow with the exception of streetside is currently privately owned. Retailers on Chapel Lane have been attempting for months to have a sign errected to direct people to more shops, to no avail. And even by their own admittal CEC organised a 'spring clean' to make the centre more attractive, surely something they should be capable of keeping on top of without asking for help?

How can CEC be blameless when potential customers have nowhere to park, don't know where all the shops are and are faced with large amounts of litter all over the place?

I'm also quite sure that Jason's general axe to grind wasn't the presence or not of a Christmas tree, more the feeling of being short-changed for £6000 of business rates.
Darren Williams
Tuesday 9th April 2013 at 9:12 pm
Such a shame to see an independent business being forced to close because of what i see as lack of support. I mean £1500 a year to have your bin emptied and just £18 a year rate relief. Come on East Cheshire sort yourself out. Wilmslow town centre is in danger of losing its identity and will become just another faceless place to shop if the Council doesn't support and encourage small independent businesses.
Dave Cash
Tuesday 9th April 2013 at 11:50 pm
I question Rob's assertion that 'all parking in Wilmslow with the exception of on-street is currently privately owned'. I don't know if CEC leases any of the land, but they certainly administer 9 car park in Wilmslow, with a max capacity of 1300 places (see list on CEC website) via statutory parking place orders, issue permits in the name of CEC and CEO's issue enfoceable Penalty Charge Notices to car park transgressors. Admittedly, some spaces are for Contract Permit users, (also issued by CEC) or long-stay (>4hrs) users. They sound like public car parks to me, and none are more than 5 min walk from town centre. Yes, CEC could do more by allowing free parking periods to attract Christmas shoppers in Dec.

WTC did provide new Xmas lights in 2011 at a cost of ~£45K and extended the illuminations for 2012, at additional cost. They also paid for the capacity 2012 switch-on party at Sparrow Pit (Bank Sq) and the reindeer procession from South Drive to Bank Sq via Grove St.
In the years before WTC existed, it was hard for Wilmslow to raise funds from local business and still is. If Wilmslow Business Group et al want more Xmas lights how about some matched funding, in these days of austerity?
Stuart Redgard
Wednesday 10th April 2013 at 6:45 am
Rob I don't understand. Although I am not a fan of CEC (I voted against its formation),
I don't see how they or Wilmslow Town Council (WTC) can do any more than they are to help small independent business's. We live in a free market economy whether we life it or not.

And on a minor point.

i) the spring clean is not being organised by CEC. It is a WTC initiative.

ii) All parking in Wilmslow with the exception of streetside is not currently privately owned. The majority of off road parking in the town centre is owned by CEC. ie South Drive (Sainsburys), Hoopers, Spring Street (Water Lane), and Broadway.
Steven Cunliffe
Wednesday 10th April 2013 at 11:14 am
Retailers are being hammered by the down-turn in the economy, council tax, and a switch to internet shopping. Businesses get little or no value from business rates. And yet Mr Cash wants them to put their hands into increasingly shallow pockets to pay for civic amenities. No, no, no.
The culture of both national and local government needs to change to encourage enterprise by reducing taxation, and cutting back on unnecessary public expenditure by money wasting authorities such as East Cheshire and Wilmslow town councils.l.
Simon Worthington
Thursday 11th April 2013 at 7:53 am
Surely Jason prepared a business plan before embarking on his retail experience. The shop rent and rates are excessive for the position in the "dead end" of town but the problem of greedy landlords and rapacious local and central government will not go away until we have a larger number of empty units like most of the rest of the country. I suspect that there are quite a few other retailers hanging on because they cannot break their onerous leases and, like Jason cannot generate the sales necessary to fund the costs. Hence the lack of independent retailers. Grove Street has around seven independents (one has just closed and one is on a temporary deal) including three food outlets; the rest are "chains" of one form or another. How many phone, coffee shops, financial institutions and opticians do we need and how much profit do they milk from us to pay these huge running costs which line the pockets of others (or Orbit) outside the local area? The tipping point is approaching where there is nothing we actually want to buy in Wilmslow and the shoppers head in greater numbers to the Trafford Centre to park free, stay dry and eat a lukewarm burger in a dingy cellar decorated to look like a ship!!!
Rob McCall
Thursday 11th April 2013 at 9:24 am
Whilst I take the point that the land may be owned by CEC, the parking facility is not, and that does not remove anything from my original point.

This poor bloke has just lost his livelihood and what seems to have become the focus of the argument is who paid for the fairy lights, and whether or not he had a business plan!

My enduring point is that business rates do not represent value for money, period. They are merely a way to fund central government on a wholesale basis. This point is proven to perfection by the recent retraction of the empty property rates poilcy.
Richard Howard
Friday 12th April 2013 at 12:47 pm
In my experience councils can have a very negative impact on your business if you let them go through with their crazy policies. Here in Holmes Chapel most of the parking that serves the shops is in private ownership but the council put very heavy pressure to introduce a pay and display scheme to '....discourage customers using motor vehicles to visit the shops'.

The council had decided that people should walk or cycle to the shops.

Considering one of the biggest traders in the village is an independent DIY shop selling such things as 8x4 plywood sheets and 20kg bags of cement straight away the idea was thought to be sheer madness.

The local newsagent wondered.who would put a £1 in a pay and display machine to stop on the way home from work to buy a birthday card for 50p.

.Having a haircut on the way to work would cost you a couple of quid extra to park next to the village barbers.

The people of Holmes Chapel voted out the plan and took the view the town planners were trying to introduce schemes that weren't practical and many people privately cited Wilmslow as an example of what they didn't want to happen to the village .
Simon Worthington
Saturday 13th April 2013 at 7:34 am
Sorry to say it Rob but a business plan is rather pertinent when starting a business. A quick estimate of Jason's costs including a reasonable income for himself would indicate sales of around £3000 per week to justify the project. That obviously never transpired.
With regard to parking; the Rex car park was more or less commandeered (and rented from the Stansbys) and charges introduced. I believe that the car park at the Carrs is on land donated to the people of Wilmslow and charging was introduced to stop all day parking by local office workers. This is the nub of the parking argument. The excessive supply of offices by you know who, who then rented the parking separately if at all has lead to large numbers of free street parking places being occupied all day by commuters. Note Altrincham Road, Hawthorn Street, Beech Lane, Linfield North, Hill Top, parts of Pownall Park, Chapel Lane (on the pavement all day), Pepper Street, etc, etc. I know that many people avoid trips into Wilmslow, especially for small quick purchases, purely because of the parking issues. Sainsburys get the blame for costs on a car park which has nothing to do with them (part of that land was also donated to the people of Wilmslow) but we can cast our minds back and ask why the underground or roof top car park which was part of the original plan 30 odd years ago never happened and who paid for the leisure centre instead!!!!!
Local and central Government are far more concerned with increasing income rather than providing facilities for local residents hence the plans to relocate the library and leisure centre in order to build yet more offices, shops and housing all of which provide income and cut outgoings.
Dave Cash
Sunday 14th April 2013 at 3:25 am
It is sad to see any independent business close for reasons other than retirement, but it is a fact that, nationally, ~30% of start ups will fail within 1-2 yr.
Jason had app prior experience of the sector and identified a business opportunity. At this point did he undertake any market research to assess foottfall or pot sales from his proposed outlet, & factor in cost of rent, business tax , income & cost of stock vs projected income, all of which would be required to produce a viable business plan for inverstors?