Helpline to support people’s mental health fast-tracked due to Covid-19

CWP staff

Local NHS Trust, Cheshire and Wirral Partnership (CWP), has launched a new mental health helpline for residents of Cheshire East, Cheshire West and Wirral.

Open 24 hours a day, seven-days a week, it is available to people of all ages including children and young people who need urgent mental health support.

The helpline is part of the NHS Long Term Plan to improve access to mental health support. Originally due to go live next year, it has been fast-tracked to be available to support local people during the Covid-19 pandemic.

Suzanne Edwards, Acting Director of Operations, said: "I am delighted that we now have a dedicated local helpline for people with concerns about their mental health. The dedicated phone number: 0300 303 3972 should now be everyone's first port of call for urgent mental health help in Cheshire and Wirral. It is operated by local NHS staff who can connect people experiencing mental health issues with the best local support.

"Launching a new service in such a short space of time, under the current circumstances, is testament to our very dedicated staff and I would like to say a big thank you to all involved. Having joined the team on one of their first shifts this weekend, I know they are already making a really positive difference to local people by helping those that need specialist support in a timely, person-centred way."

if you need mental health help call 0300 303 3972 and local NHS staff will support you to access the help you need. The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people.

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