PizzaExpress

5   Great place for the family

I live very near the restaurant and have visited it alot. There has been isolated incidents where the service has been slow but generally it is very good and the pizza is great too. very good value for money but does get very bizzy.

great buzz to the place and friendly staff.

1   PizzaExpress

As a family we frequently eat at PizzaExpress in Wilmslow. It has always been a venue that managed to bridge the gap between providing food that children would eat and an environment that adults could feel like adults in rather than children's entertainer.

However, despite the nice location and bright and cheery space, in recent months something has gone wrong.

The first sign that something was up was when friends went early one Saturday evening in September and reported back about appalling and slow service.

On our subsequent visit we didn't fare much better. The food took ages to arrive and when it did the Pizzas were soggy. I sent mine back and the replacement wasn't much better.

We persevered and last Friday we went again. However, things had not improved. It was very busy and we were a large party.

The main courses took an hour and 20 minutes to arrive, starters were ok but one was burnt. The pizzas were again slightly soggy, but having waited so long we ate them rather than returning them.

The manager, or at least I think he was the Manager, did not come near our table and as we were leaving he hid himself away.

We wont be going back any time soon.

It seems incredible in the current economic climate that a business can get away with such poor service.

4   Good, especially at half price

My family really enjoy going to Pizzaexpress, though both the service and food can be hit and miss.

Today however it was good. The lady who served us was very friendly and efficient and the pizzas were spot on. Even the children cleared their plates, which doesn't happen very often.

We had a voucher for half price pizzas which made it even more enjoyable. The half price pizza sale is for two weeks only, finishing on Jan 17th I believe. Vouchers can be downloaded from www.pizzaexpress-offers.co.uk/.