Gusto

5   Thank you Gusto

I just wanted to thank Gusto on what a fantasctic job they are doing...I dined there last Saturday with my boyfriend. We made a last minute reservation and although there was not much avaliability the lady on the phone was very accommodating offering us other possibilities as my chosen time wasn't avaliable. When we arrived the atmosphere was electric, I had previously read about the music being too loud on this site and was apprehensive, but it was great. We had a lovely little table at the back of the restaurant, and our waitress was really attentive. I just wanted to say thank you, my boyfriend lives in London and we dont get to see each other often, so having an evening like we did last week just makes seeing each other that little bit more extra special! We will definitely be back- thank you again :)

2   Change the music

I agree with Brian. Every time I go here there is music which drowns conversation and its not even pleasant to listen to.

Much later on in the evening the music switches to current hit songs, much better and you are able to converse. Not sure why this isn't played quietly during meal times.

They seem to have got it right at the Knutsford branch which I would give 5 stars to.

2   Disappointed

After reading a lot of favourable reviews, we finally decided to try Gusto out for a teenager's birthday.

The service was OK, the food was average and reasonably priced. The noise was unbearable, the chefs were having to shout at each other to be heard and clattering trays everywhere. There was a loud musical beat in the background and far too many people crammed in.

The teenager we were with said "it sounds worse than my school canteen!"

Not recommended for a quiet, intimate meal. Oh, the service was fairly slow as well.

5   New Year's Eve

We spent an excellent evening yesterday at Gusto's New Year's Eve party. The food was excellent, the staff their usual helpful and friendly selves, despite the place being awash with people. Everything was served hot, fresh and promptly (again despite the crowds ). The atmosphere was great (this time the crowds helped!) The band (duo) were good and I even got a dance with my step daughter after midnight. We left soon after one but the party looked like it would go on for some time. Everyone seemed to be really enjoying themselves. all in all a super evening.

1   Gusto - what has happened?

What has happened to service at Gusto's? Our two last visits have been absolutely dreadful. Last night we first waited a good 30 minutes after being told the next table was ours, second we had to wait another 20 minutes once being advised a table. Attention throughout was poor. Upon receiving the bill, drinks from the bar was not included - when advising our waiter, no appreciation at all of the fact we actually reminded him!

At our last visit before then, a waitress grabbed my arm as we were leaving, claiming we hadn't paid for our drinks?! Not letting us leave until I pointed out the waiter who passed our payment - and again no apology! Humiliated we left Gustos for what it feels like, the very last time

Posted 4 minutes ago on Wednesday 28.10.09

5   I am a kid (11) and I love it

I love Gusto. My cousins work there so it means we get a discount so we go there a lot. I love the tomato garlic bread!!!!!!!!!!!!!!!!! and the chocolate ice cream and nutella calzone

4   Families or Grown Ups

We frequently take our 2 daughters (5 & 4) as they love making their own pizzas complete with Chefs' hats (children's menu available until 6pm). They're given art packs on arrival so are kept amused colouring and sticking. They sometimes wander over to watch the chefs close-up and are often provided with a bit of dough to bash about!! It's also a great night out without the children - the food is fantastic and a good range too! I must confess it's one of our favourites.

5   The kids love it (and so do we)

We took our 3 and 1 year old for lunch on a Friday. They love Gusto, children are always made to feel welcome and our girls particularly love the tomato garlic bread. We always know they will eat well if we treat them to Gusto and we always have an enjoyable experience. The menu is pretty extensive so there is something for everyone and they have a lunchtime special of a main course including either a small glass of house wine, bottle of beer or soft drink for £8.95. My favourite is chicken breast wrapped with prosciutto though the tuna was also very good. Great atmosphere, lovely friendly staff and consistently good food. We'll be back again, and again, and feel lucky to have this place on our doorstep.